Our customers are important to us, and we'd like to think you'll return and shop with us again. As an incentive to do so, we now reward each and every order with loyalty points, which can be redeemed against any future orders at any time.
What are Loyalty Points?
How do I see my Loyalty Points?
- Loyalty Points carry a cash value to be used against items in our shop.
- Every time a customer makes a purchase on our website they are rewarded with points.
- For every £1.00 spent the customer earns 1 point.
- Each Loyalty Point is worth £0.05p and can be used or saved and redeemed on any future order.
- Each product's Loyalty Points value can be seen when shopping on our site.
Spending Loyalty Points
- You must be logged in to view any existing Loyalty Points. (After you place your first order there will be a link on the last page for you to set up an account. This will then allow you to collect and use loyalty points) Contact us if you placed an order and didn't set up an account. We will set one up for you.
- On your account page, at the very top, you will be able to see how many Loyalty Points you currently have saved.
- At the checkout stage, we will let you know how many points you will earn from any current order, as well as how many you currently have saved.
Loyalty Points Terms & Conditions
- Loyalty Points can be used against any future order, or any current order should you already have earned them from a previous order.
- At the checkout stage you will be given the choice of using any Loyalty Points balance against a pending order, or just to save them for another time.
- There is no limit on the amount of points you can save or spend.
- Your Loyalty Points will never expire, so you don't have to rush to spend them.
- Loyalty Points are only earned by having an account with us.
- Loyalty Points cannot be exchanged for cash.
- Each Loyalty Point has a maximum value of £0.05p.
- Loyalty Points are earned on the total of your order excluding any delivery charges.
- Loyalty Points cannot be switched to any other account at any time.
- Loyalty Points do not expire, you can use them at any time.
- Loyalty Points are awarded only when an order has been dispatched.
- If an order is returned and refunded then your Loyalty Points balance will also be altered accordingly.
- We reserve the right to alter the value of any Loyalty Points at any time. You will be notified of this and be given the opportunity to spend them at their current value instead.
- We reserve the right to alter these terms at any time.